WebOct 7, 2024 · Example #28: L’Oréal’s mobile-friendly A.I. knows your face better the more you use it. Why we liked it: L’Oréal’s A.I. products drive the customer experience both at home and in-store by utilizing face … Are you familiar with the golden rule? "Treat others as you want to be treated." The customer service golden rule should be "Treat customers as you want to be treated as a customer." (I know it's not as catchy, but I'm making a point here.) We've written about the importance of empathyin a customer-facing role a few … See more This is a lesson you may have learned when you were a student, or in your first job, and it's important in your customer-facing job, too. It's of utmost importance to be conscientious and to responsibly follow-upto every … See more We're big advocates of delighting your customers, and a big element of delight is the surprise element. Make sure to take time periodically to surprise your customers. You don't necessarily need to surprise them with a … See more It's extremely important to be transparent when you communicate with your customers — especially if it's about a mistake or error … See more You can't just give the term "valued customer" lip service — you need to walk the walk by regularly asking for and acting on customer feedback. Regularly asking customers for … See more
6 Sales Opening Statement Examples To Use - MTD Sales Training
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The Latest Psychology of Selling [New Data] - Sales Insights Lab
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